Courtyard Arlington Crystal City/Reagan National Airport

Nothing I would not stay there again

Sheets had a stain when I asked the front desk for some clean sheets they told me to change them. The elevators didn't work the entire hotel had to use one elevator. I waited 25 minutes to get on the elevator & was late for work. The elevator not working was a fire hazard plus I'm disable I couldn't take the stairs

The front desk associate wasnt that friendly and not accommodating. It seemed like she's on a rush and is not willing to entertain more inquiries

Reasonable price

Shuttle service not very good, hotel noisy

Good shuttle service to airport and helpful staff. Internet worked well and the lobby has a useful boarding card printing station.

The restaurant was ok, but was not open early enough for the first flights of the day. Noise travelled in the hotel, so getting to sleep early was difficult.

Could walk to many places to eat and not far from the metro station

The breakfast was too expensive

the marriot down the street had better ammenities

Everything was wonderful-Staff, Gabrielle-Marlen-Carmen-Ana-Sosi and Angie went above & beyond to make me comfortable, as I use wheelchair-

Not a complaint-but if one cannot use elevators in Hotels, should there be a fire--why are wheelchair clients placed in rooms above ground?? Just wondering-I was on 7th floor, which was fine, but what if????

Love the hotel look and decor!

The gym was open all day and the pool was decent for exercising but not really playing.

Room was a little small and tight with the king size bed in it but since we were just sleeping that was fine.

The staff was extremely friendly and accomodating

Nothing

I would say there was maybe one person I want to say her name was Laura that was a little unpleasant. Other than that everyone from the front desk to the eating area to housekeeping were great. Having the shuttle was pretty nice to be able to get to dc.

The shuttle while a great feature could be a little more specific on pick up times. One night we waited at the crystal city metro to be taken back to the hotel from 10:14-10:32 we were about to start walking to the hotel thinking there wasn't a shuttle coming when we looked back and saw the shuttle had arrived we ran back to catch it.the driver did not seem very helpful at that point. But we made it back which we were grateful for be it was starting to rain and having to walk back in the rain would have been sad.

Bed was comfortable and room was clean and bright.

Would like to have had an in-house restaurant with more choices and better hours. Tub did not drain well when showering.

The rooms are clean.

Pool opens late Not alot of options for food Dated furniture Heating unit made lots of noise

the room I was expecting and had been told I had was not the room I received. When I asked about this I was told that the hotel did not have such a room advailable. I was quite disappointed by this.

Location. Comfortable beds

Wish they had a nicer dining area